Guide
Gambling

10Cric Customer Service

We break down 10Cric's Customer Service if you have matters to resolve.

Luke Jones
Luke Jones

Last Updated: 2024-07-11

Ziv Chen

4 minutes read

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10Cric
Licenses: Curaçao
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    4/5

    If you encounter any issues at 10Cric Sportsbook, you can file a complaint if you want the betting site to take action. Below are the ways you can file a complaint, including contacting 10Cric’s customer care.

    How to make a complaint about a bookmaker

    It is frustrating when you have a problem with an online sportsbook and need a resolution. Luckily, there is a 10Cric complaints process to help you through. However, sometimes, you may need to take matters into your own hands. Below, we will discuss how to make a general complaint and use 10Cric customer support.

    • Understanding the Challenge: The first step is to understand the complaint you have. If the bookmaker is not regulated in your country, filing a proper complaint will be more complicated. In this situation, you need to complain directly to the betting operator in the hope of a resolution. 
    • Initial Steps for Resolution: No matter the issue, you must raise it with the bookmaker using contact options such as live chat or email. If this fails, try to contact gambling forums, affiliates of the sportsbook, or third-party intermediary services.
    • Legal and Adjudicative Recourse: If measures to appeal to the sportsbook’s public standing fail, you can take legal action through an adjudicator or lawyer. This can be expensive and time-consuming, so it may not be worth it for smaller claims. 

    To make a complaint through 10Cric’s customer care in India, follow the steps below:

    1. Contact 10Cric customer care through email ([email protected]), live chat, or through the 10Cric customer care phone number (+913371279179).
    2. An official complaint requires written communication through email within one month of the incident.
    3. Include your username, full name, dates/times, and the nature of the complaint. 

    Alternative Ways to File a Complaint Against 10Cric

    The situation can become tricky if 10Cric does not respond to your complaint or does not offer a reasonable resolution. We recommend exhausting your options through the 10Cric customer number and complaints system before moving to one of the following options:

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    • Regulatory Authority: A legitimate sportsbook like 10Cric requires a license to operate. 10Cric has a license in Curacao, meaning you can take complaints to the Curaçao eGaming (“CEG”) Authority (Curaçao eGaming. There are measures in place to protect players and handle complaints. 
    • Independent Labs: Some groups, such as the Independent Betting Adjudication Service (IBAS), act as intermediaries. They settle disputes once contact between bettors and operators has failed. Most cases should be resolved within 2 to 3 months. 
    • Website Intermediaries: There are betting site aggregators and reviewers who accept customer complaints and then contact the sportsbook. While they cannot find a resolution, they can give the operator a critical review or rating for not fairly solving customer complaints. 

    How to Contact 10Cric Customer Service?

    Before you make your formal complaint, you should contact 10Cric customer care. This allows you to discuss your issue and potentially get a resolution without needing to go through a complaints process. 10Cric provides several contact methods:

    • Live Chat: A live chat feature is open 24/7 and allows you to speak with 10Cric customer support in real-time. 
    • Email: You can write to 10Cric at [email protected] and get a response in your inbox within 24 hours.
    • Phone Support: Alternatively, you can call +913371279179, 10Cric’s 24/7 phone number. 
    • Social Media: You can leave 10Cric customer reviews and speak to the company on social media, including on Twitter/X at @10Cric_Official.

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    FAQ

    Is it possible to avoid being scammed when betting?

    While there are rogue sports betting sites, you can avoid scams by choosing the best sportsbooks. Any bookie you bet on should have a license from a known regulator. Luckily, we only recommend regulated sportsbooks here at SportsBoom.

    How do I file a complaint with 10Cric?

    Firstly, contact 10Cric customer care to see if you can resolve the issue. For formal complaints, email [email protected] and provide your full name, relevant dates, and the nature of the complaint.

    Is 10Cric a legit sports betting operator?

    Yes, 10Cric is a sports betting and casino provider with a Curacao license. It is a regulated betting platform that allows players to bet on thousands of weekly sports wagers. If you have an issue, a full complaints system is available to customers.

    How can I complain about a betting site?

    There are several ways to make a complaint, including official communication with the betting operator. If this fails, other methods exist, including contacting the regulator that hosts the betting license through third-party adjudicators or using complaints online services.

    Luke Jones
    Luke JonesSports Betting Writer

    With over a decade of experience writing about sports, sports betting, and iGaming, Luke has witnessed the industry’s evolution first-hand. A fan of football, blackjack and live dealer games, Luke is always keeping an eye on the sports betting and iGaming scenes.