How to Contact 888Starz Customer Support: Channels & Availability

How to Contact 888Starz Customer Service?

It’s really easy to get in touch with the 888Starz customer service team. If you ever have a question or issue while using the sportsbook, the chat icon is available on every page of the site. 

Simply open this to connect to a virtual assistant, which is available 24/7. You can ask a question and get fast links to helpful answers. Alternatively, use the “contact operator” option to connect with a member of the team. 

If you prefer, you can also write an email to the 888Starz customer care team with different addresses for technical support and security concerns. There is also a range of 888Starz social media pages, offering lots of different ways for you to get in touch. You won’t find an 888Starz customer service number, but here are the main ways to contact support:

How to Make a Complaint About 888Starz

888Starz is a Curacao-licensed and legitimate betting platform, meaning it has to adhere to strict rules and regulations that are designed to protect users while keeping things fair and safe. 

The 888Starz customer care team are always on hand to answer any questions and raise issues if you have concerns about something. It’s easy to get in touch with the support staff, and they’ll always do what they can to resolve your issue. 

However, if you feel that 888Starz hasn’t addressed your problem and you’ve been treated unfairly, it’s also possible to file an official complaint. Here’s how you can do it. 

Understanding the Challenge

Although licensed betting sites such as 888Starz always strive to provide the best service and fair gambling, there still could be times when you encounter an issue such as:

• Deposits not being credited 
• Bonus offers not working
• Bonuses cancelled or removed
• 888Starz withdrawals not processing
• 888Starz account closed without warning
• Issues with the 888Starz registration process
• Bets settling incorrectly with no payout
• Live betting not functioning

Initial Steps for Resolution

If you’ve encountered an issue while using 888Starz, you should always contact the support team first. After the FAQs page, your next port of call for quick and efficient support should be the 888Starz live chat, which is available 24/7. The live chat is available from any page of the sportsbook, making it incredibly easy to get a solution.

While the live chat is the simplest way to bring up your issue, it’s also possible to send an email or message on social media. No matter which method you use, ensure you provide all the important details, including your account details, plus the date, time and nature of your problem.

Legal and Adjudicative Recourse

While the customer service team should always work to address your concern, you may feel that the resolution isn’t acceptable or that the sportsbook hasn’t acted in accordance with the regulations. If you’ve been treated unfairly, you’re entitled to file an official complaint against the site. 

If you wish to make a complaint against 888Starz, you need to contact them by email within ten days of the issue becoming apparent. Make sure you supply all available evidence, including screenshots and details of the problem. Customer service at 888Starz will review all the evidence and address your concerns within thirty days. 

If all the above options fail to resolve your issue, you can also file a complaint with the sportsbook’s regulator – Curacao eGaming. Head to the gambling authority’s website and provide all the relevant information, including your player ID number, email, and the nature of your complaint.