Sports Betting
Fun88 Customer Service - How to Resolve Complaints?
Fun88 provides two emails to help users resolve complaints. If you have an issue to report to the sportsbook, here’s how to contact Fun88 customer service.
Fun88 provides several customer support channels to ensure each user can report their concerns easily. If you face a problem while you’re on this reputable betting site, you can quickly send queries to the support team. The agents would provide immediate response and guide you to resolution.
For Fun88 users who are facing problems while using the site, here’s how you can contact the Fun88 customer service team.
How to Contact Fun88 Customer Service
Most sports betting sites provide several channels for their registered bettors to seek assistance. Fortunately, the sportsbook provides many customer support channels, allowing users to choose the channel they’re most comfortable with. Therefore, users can quickly receive the guidance they need, depending on the problem they face.
Fun88’s customer support team is active 24/7, so you’ll receive a prompt response regardless of when you send the query. As the sportsbook offers a live chat feature, you can directly converse with the team to receive immediate guidance.
To contact Fun88’s customer support team, here are the available emails.
Live Chat | Yes |
Phone Support | +639954792164 (Whatsapp) |
Email Support | |
Telegram | t.me/fun88indiachannel |
How to Make a Complaint About Fun88
Depending on the complexity of your complaints, you may have to go through several steps before reaching resolutions.
Fortunately, Fun88 provides a clear guideline on how users can send complaints to the sportsbook.
Understanding The Challenge
As soon as you face a problem while on a betting site, the first thing to do is usually to quickly contact the sportsbook’s customer support. However, if the issue is complex, you should prepare the details before sending your complaints.
You must learn what might cause the problem, then gather screenshots that can back up your complaint. This may include:
● Betting history
● Your problematic bet slip (if any)
● Transaction history
● Notice of the error (if any)
Make sure that you can explain the issue in detail in this stage. If the problem has a chance to go to legal proceedings, you must note that Fun88 operates under the Philippine’s law.
Initial Steps for Resolutions
Once you have enough evidence, you can send an email to Fun88’s customer support. Fun88 has set rules regarding disputes and complaints. The betting platform requires you to first send your concerns to Fun88 customer service email. Note that you must explain the details of your complaint, along with the supporting documents.
Legal and Adjudicative Recourse
If the sportsbook’s resolution doesn’t align with you, or if you don’t receive any response, you have the option of escalating your complaint to the site’s licensor.
As Fun88 operates using an E. Gambling Montenegro licence, you can visit the licensor’s site for further guidance.
After visiting the licensor’s website, click the ‘Lodge a Complaint’ button to open the complaint form. Fill in all the required information and wait for the licensor’s response.
Alternative Ways to File a Complaint Against Fun88
As Fun88’s terms the site also operates under the regulation of the Isle of Man Government, you can contact the government’s Gambling Supervision Commission as an alternative way to complain.
If you’ve gone through all the steps above yet the company still doesn’t provide a satisfying outcome or you can visit the government’s website: https://www.gov.im/ for help.
There are two ways to report the issue to the Isle of Man’s Gambling Supervision Commission:
1. Send an email with your complaint details to [email protected]. Attach all of the supporting documents, your betting account information, and your past discussions with the company to give the commission a full idea of your issue.
2. Fill in the contact form through the website’s contact page. Enter your email and other contact details alongside your complaint so the commission can go back to you with a resolution.
Anders is an iGaming specialist with 7 years experience in content creation and strategy implementation in both the casino and betting industry across diverse markets with main focus on the Nordics.