Funrize Casino Customer Service & Support

Although we find their site to be easy to navigate and their deposit, withdrawal and gameplay straightforward, there's always a chance that an issue will arise that lead you to contact a casino's support team. The customer service team at Funrize Casino is always ready to assist, whether you're having a problem with their site or have complaints that need resolved. Here we explore your options to contact them.

Even though there aren't a ton of options available to contact customer support at Funrize Casino, the ones that are available operate well. I had an issue related to a Funrize Casino redemption (withdrawal), and my issue was resolved quite easily through an interaction with their live chat bot.

Funrize Casino Live Chat Bot

If you have an issue that could be a common question, but you need more clarification, I recommend that you start with the Funrize Casino Live Chat Bot. A lot of online casinos use a chat bot as a first line of defense to minimize the strain on their customer service team, and some questions can be handled through AI.

For example, I had an interaction with the Funrize Casino chat bot when withdrawing for the first time, but their system adequately answered my questions immediately and I didn't have to wait in the queue for a response via e-mail from their customer service team.

The chat bot is easy to locate through an icon in the lower right corner of their desktop site or by tapping on "Support" after tapping the "Menu" option at the bottom of their mobile site.

Funrize Casino E-mail Customer Service

Although the live chat bot can handle most queries, sometimes a situation requires a human touch. For example, the verification system might not accept a document you submit before withdrawing funds, you may have an issue with the details of a Funrize Casino promotion, or you may have a general complaint about a casino policy or the terms of service. In those cases, it's best to contact a real human agent to try to resolve things.

In these circumstances, the best way to communicate with Funrize Casino is by e-mailing their customer service team. Customer support can be reached by contacting support@funrize.com and the response times are pretty fast. They are eager to help make your experience a good one and will try to resolve your issue or complaint amicably.

Funrize Casino Customer Service Telephone

As is the case with many online sweeps casinos, no customer service is offered by phone. If you need support, you should first try the live chat bot. If that doesn't resolve your problem, e-mail support and they regularly get back to customers very quickly.