Sports Betting
Linebet Customer Service
If you ever have a question while using Linebet or encounter a problem of any kind, you can get in touch with the Linebet customer care team 24/7. Support representatives are always on hand to give fast and helpful responses in multiple languages.
How to Contact Linebet Customer Service?
No matter what page of the sportsbook you’re on, you can open a chat with the Linebet customer care India team. You’ll find the live chat icon in the bottom right corner, and all you have to do is open it and type your message.
You’ll be connected to a customer support representative within a few minutes, allowing you to ask your question and receive a fast response.
Alternatively, you can send an email or provide your phone number and request a callback.
| Live chat | 24/7 |
| Phone | Call back from Linebet customer care number |
| Email contact form on the support page ([email protected]) |
How To Make a Complaint About Linebet
While you’re using Linebet, you can contact the customer support team about any issue you might be having. Their job is to provide helpful answers to questions and quickly resolve problems to ensure you have a great betting experience.
The customer support team are great at what they do, but if they’re unable to help, you can take further action. As a Curacao-licensed sports betting site, Linebet must deal with and resolve all issues fairly. If this hasn’t happened, it’s possible to take further action with an official complaint.
Understanding the Challenge
As Linebet is licensed in Curacao, it has to follow the security and fair gaming standards of the licensing authority. Failing to follow the licence terms could result in fines and other repercussions.
While it has an incentive to act in the best interest of its users, it’s still possible that you could encounter an issue while using the site. Linebet problems could include:
- Deposits not being credited
- Linebet new customer offer not working
- Bonuses cancelled or removed
- Withdrawals not processing
- Linebet account closed without warning
- Issues with the Linebet registration process
- Bets settling incorrectly with no payout
- Live betting not functioning
Initial Steps for Resolution
Should you encounter an issue while using Linebet, your first step should always be to contact the support team. The live chat is by far the simplest way to get in touch with a customer service representative at Linebet. However, you can request a callback if you prefer to speak to someone in person.
Alternatively, there’s also a contact form on the Linebet contact page, allowing you to send an email to the Linebet customer service email address. If you have a problem relating to deposits or withdrawals, you can send an email directly to the payments team at [email protected]. Ensure you provide all the necessary details when writing your email to improve response time.
Whichever contact method you use, you should receive a response relatively quickly, and hopefully, the issue will be resolved.
However, if you find that there was no resolution or the problem wasn’t resolved fairly or reasonably, you can take further action.
Legal and Adjudicative Action
According to the Curacao gaming licence shown on the Linebet website, you can lodge an official complaint against the sportsbook if they haven’t responded fairly to your customer service issues.
The site’s terms and conditions state that this must be done within ten days of the problem happening. Once the sportsbook receives your complaint, they will need to investigate and provide an outcome.
Alternative Ways to File a Complaint Against Linebet
Aside from lodging an official complaint against the sportsbook, you can address customer support issues through the following:
- Alternative Dispute Resolution Provider – Alongside making an official complaint yourself, you can contact an ADRP to advocate on your behalf and solve the problem. Companies like eCOGRA and IBAS ensure your complaint is heard and act as independent adjudicators to assess and resolve the situation fairly.
- Social media reviews – Social media is a great way to publicly complain about a service and post reviews for other users to see. You can provide details of your issues with the sportsbook using sites like Trustpilot. The customer support team will often read and respond to reviews to uphold a positive image.
With over a decade of experience writing about sports, sports betting, and iGaming, Luke has witnessed the industry’s evolution first-hand. A fan of football, blackjack and live dealer games, Luke is always keeping an eye on the sports betting and iGaming scenes.