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Mega Bonanza Customer Service
Mega Bonanza Casino's customer support team is ready to service your needs 24 hours per day, 7 days per week. Use our guide to educate yourself on all the methods available to solve any problems that arise.
Learn all of the customer-friendly ways to contact the support team at Mega Bonanza Casino. Their customer service team is always ready to help, 24 hours per day, 7 days per week.
E-mail Support or Contact Form
The Mega Bonanza Casino customer support team monitors their e-mail address and submissions on their contact form 24 hours per day. If you opt to contact their customer service by e-mail, the address is support@megabonanza.com
Live Chat Customer Support
Another way to begin the dialogue with Mega Bonanza Casino's customer support team is through live chat. This is easily accessible by tapping or clicking "Live Chat" on the account menu.
Help Center for Frequently Asked Questions
You may not even need to actually contact customer service to find the answers to your questions. They have created an excellent "help" section of their site with written responses for most customer support queries. Just head to your account menu and tap or click "Help" to get connected with this help center.
Customer Support with Responsible Gaming
If you need to establish some limits to your social casino gameplay, the customer service team is ready to support you in taking care of it. You can add purchase limits and/or self exclude, either temporary or permanently by contacting their customer support team.
Add purchase limits through their contact form or by emailing support@megabonanza.com. You can change or revoke your limit through the same contact methods, but there will be a 24 hour waiting period for changes or revoking of limits to become effective.
If you need to permanently block yourself from the casino or take a 7, 14 or 30 day break, simply contact support and let them know. At the end of any self-exclusion period, you may contact support to reinstate your account, but that reinstatement is subject to a 7 day waiting period once requested. After the 7 days have passed, you will get an email asking if you still want to re-activate your Mega Bonanza account.
Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.
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