Sports Interaction Customer Service – Contact & Support Options

This Sports Interaction customer service review will explain all of your options alongside the process of lodging complaints. You should also be able to pick up on a few other helpful pointers on solving common issues at Sports Interaction.

How To Contact Sports Interaction Customer Support

Before you reach out to the support team, it’s a good idea to check out the extensive FAQ section. You’ll find the answers to a wide range of common and not-so-common issues that occasionally confront bettors.

Elsewhere, you can reach the Sports Interaction customer service team via live chat 24/7. Email support is also available, but you may have to wait a little longer for responses. 

It’s also worth noting that Sports Interaction is on several social media platforms, including Instagram, X, YouTube, and TikTok. However, you may find yourself waiting a while if you try to contact the bookmaker using these methods.

How to Make A Complaint About Sports Interaction

While the overwhelming majority of Sports Interaction customers never encounter issues or have complaints, it does happen from time to time. If you have any problems with the bookmaker, there is a process for dispute resolution.

You should first consult the terms and conditions to ensure you have a legitimate complaint. If you feel you have a legitimate complaint, you need to contact the Sports Interaction customer service phone number (which is only available to Ontario bettors) or get in touch via the live chat feature. Of course, email is another contact option, but you may need to wait longer for a reply.

Legal and Adjudicative Recourse

If you cannot resolve the issue to your satisfaction at the customer service level, you can then proceed to lodge your complaint with the Kahnawake Gaming Commission (KGC), the sportsbook’s regulator. The KGC has a dedicated dispute resolution officer. 

To lodge your complaint, you can send an email to [email protected] or go to the KGC’s website’s complaint portal. Whichever route you choose, be sure to provide as much information as possible. 

The Kahnawake Gaming Commission’s Dispute Resolution Officer will then commence an investigation into the matter. This can take up to a couple of months, depending on the complexity of the situation. If the KGC sides with you, Sports Interaction will have to remedy the complaint quickly. If the commission sides with the bookmaker, that outcome is final and cannot be appealed.