Sports Betting
Sports Interaction Customer Service – Contact & Support Options
Sports Interaction’s customer service staff are helpful professionals who are available 24/7. This high level of support improves the overall experience and keeps customers happy. You have a couple of methods when it comes to reaching out for help.
This Sports Interaction customer service review will explain all of your options alongside the process of lodging complaints. You should also be able to pick up on a few other helpful pointers on solving common issues at Sports Interaction.
How To Contact Sports Interaction Customer Support
Before you reach out to the support team, it’s a good idea to check out the extensive FAQ section. You’ll find the answers to a wide range of common and not-so-common issues that occasionally confront bettors.
Elsewhere, you can reach the Sports Interaction customer service team via live chat 24/7. Email support is also available, but you may have to wait a little longer for responses.
| Live Chat | 24/7 |
| Phone Support | N/A outside of Ontario. Sports Interaction customer service number in Ontario is 1-866-531-2600 |
| Email Support | [email protected] |
It’s also worth noting that Sports Interaction is on several social media platforms, including Instagram, X, YouTube, and TikTok. However, you may find yourself waiting a while if you try to contact the bookmaker using these methods.
How to Make A Complaint About Sports Interaction
While the overwhelming majority of Sports Interaction customers never encounter issues or have complaints, it does happen from time to time. If you have any problems with the bookmaker, there is a process for dispute resolution.
You should first consult the terms and conditions to ensure you have a legitimate complaint. If you feel you have a legitimate complaint, you need to contact the Sports Interaction customer service phone number (which is only available to Ontario bettors) or get in touch via the live chat feature. Of course, email is another contact option, but you may need to wait longer for a reply.
Legal and Adjudicative Recourse
If you cannot resolve the issue to your satisfaction at the customer service level, you can then proceed to lodge your complaint with the Kahnawake Gaming Commission (KGC), the sportsbook’s regulator. The KGC has a dedicated dispute resolution officer.
To lodge your complaint, you can send an email to [email protected] or go to the KGC’s website’s complaint portal. Whichever route you choose, be sure to provide as much information as possible.
The Kahnawake Gaming Commission’s Dispute Resolution Officer will then commence an investigation into the matter. This can take up to a couple of months, depending on the complexity of the situation. If the KGC sides with you, Sports Interaction will have to remedy the complaint quickly. If the commission sides with the bookmaker, that outcome is final and cannot be appealed.
Alternative Ways to File a Complaint Against Sports Interaction
If you didn’t get the result you were looking for from the Kahnawake Gaming Commission, there are still a couple of ways to air your grievances.
- Complain Online: One of the most effective alternative ways is to write about your experiences at sites like Trustpilot, AskGamblers, Google Play, or the App Store, where you’ll find real Sports Interaction customer reviews. In some cases, Sports Interaction customer service will respond to these posts and sometimes fix the problem because they don’t want bad publicity. You can also share your complaints on social media platforms where Sports Interaction has a presence.
- Independent Adjudicators: Alternatively, you can use an intermediary service like the Independent Betting Adjudication Service (IBAS) to resolve your complaint. Independent adjudicators aim to provide a resolution within a specific number of days.
With over a decade of experience writing about sports, sports betting, and iGaming, Luke has witnessed the industry’s evolution first-hand. A fan of football, blackjack and live dealer games, Luke is always keeping an eye on the sports betting and iGaming scenes.